Jae, I can understand where that could be upsetting, even if it was meant in good nature. Unfortunately, there was some truth behind it too I'm sure -liability becomes a thing. In the provincial exercise program I participated in, if someone fell they would not be helped up. We were warned about this so that hopefully people would take dizziness etc. seriously. If someone couldn't get up on their own, an ambulance would be called.
Similar policy for seizures and the vaccines I guess. It's outside their scope of practice when it's not a clinic to deal with a seizure. The joke was probably partially at policy.
@chansen jokes, but I think he's pretty good at know when he's laughing with someone and when it's at someone. He doesn't mind laughing at someone for stupidity, but when it comes to more sensitive stuff, I see compassion from him. He can read people as to when he can joke and back off when it's too far. Sometimes someone just says it before there's a chance to get that read on someone.