Mendalla
Happy headbanging ape!!
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Actually another one here in London (and probably in other parts of the province): Adults (16+) who receive home care on a chronic (ie. ongoing) basis are going to be contacted by their home care provider.I get it via workplacce, even then codes were emailed out here which is a little more streamlined. Some issues, but that came mostly from those who had to gather lists of names/the places they got the info from of who should be getting them, some weren't up to date on things like people being on mat leave.
Having worked for a few years providing IT support in that sector (my current job but my time was divided between the home oxygen company and the home care company), I can safely say that home care providers are probably scrambling to fulfill this. The one I worked for basically had enough coordinators to keep up with scheduling visits and calls from clients about problems and schedule changes, not to handle a major program like this. They would probably be dragooning case managers into doing the calling, but they are supposed to be out assessing clients and supervising new HSWs and PSWs, not sitting in the office making phone calls.