I just sent a stern e-mail to someone who, in my opinion, exhibits snippy, distrustful behaviour. Yesterday it took 13 e-mails to convince her she forgot to send two receipts...one to me, and one to my church. I was very nice and understanding about it, but she refused to believe me. When she finally checked into it, she discovered that I was right. We work together on a Board, and I try very hard to be kind. But she doesn't. Finally, today I had enough and asked her to please not respond to legitimate questions in a distrustful and snippy way. I wish I were strong enough to take the abuse of others...and I take it for awhile, forgiving and overlooking...but then I get to a point where I can't handle it anymore. Sigh. It may come down to me needing to quit this board, as her skills are more important than mine to this particular organization.