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When I was editing the church newsletter for the UUs, I always ended up cursing out certain people who had no respect for deadlines. And I was just sending it to the church office for printing, not a printer in another city.So...my deadline for the paper is Wednesday. Getting emails and calls that they knew it was Wednesday but they still have time to get something in, right? Uh, no! Because this is the final issue printed in Calgary, I had to have my files in as close to 6 AM (I managed for 6:15 AM) as possible and not the usual 8 AM as they are trying to get as much printed as they can before everything gets shut down Monday
The ones who acknowledged they were late and ASKED if it was possible, I didn't mind as I could usually fit the item in (if completely print ready) as I had till 8 AM. It's the ones who demanded that I put their item in (which was usually a paid ad that I really couldn't afford to say no to) when the paper had already gone to the press, that I cursed, as I couldn't make changes after it was in the press's hands.When I was editing the church newsletter for the UUs, I always ended up cursing out certain people who had no respect for deadlines. And I was just sending it to the church office for printing, not a printer in another city.
Such businesses do exist but you are right, they seem to be short supply in the current economy. If I didn't believe in what my employer does and how they do it, I would be retiring sooner. Just heard today that of the major home oxygen companies, we had the fewest patients go to Emerg during the power outages in Central Ontario and none of those were admitted. Ape happy.If nothing else, I need to stay in business so there is at least one that still treats people with decency and dignity!
Fewest patients in Emerg is a big win! Even a power blink (let alone going off totally) can sometimes mess with the concentrators - Dad had problems a couple of times and he wasn't even on O2 really - I can't remember why we got it because it was for a very short time period (maybe when he came out of the hospital?)Such businesses do exist but you are right, they seem to be short supply in the current economy. If I didn't believe in what my employer does and how they do it, I would be retiring sooner. Just heard today that of the major home oxygen companies, we had the fewest patients go to Emerg during the power outages in Central Ontario and none of those were admitted. Ape happy.
(if you're wondering, most home O2 patients use concentrators which rely on household current to run, with tanks or a battery-powered portable concentrator as backup so major power outages are major work for our staff)
Some people don't need it all the time. I know we had a patient story in a meeting today where he mostly needed it to sleep. And some only need it for exertion (which could just mean walking) but that would mandate a concentrator + tanks or liquid O2 with a portable unit (which is cool as hell how it works but we are just about the only Ontario provider offering it). My Costco used to have a clerk working with her cannulae in but I couldn't see under the counter to know if she was using a tank or liquid portable.Dad had problems a couple of times and he wasn't even on O2 really - I can't remember why we got it because it was for a very short time period (maybe when he came out of the hospital?)
It's harder to handle. Our trucks have to have a special tank on board to carry liquid for refilling the base units. Refilling a base ties up the service rep. for a while too, whereas dropping off cylinders is just a delivery for the most part.The people I have met online who use liquid 02 seem to think it is the best method by far. Most people report that they can no longer get it, via their insurance in the US. Canadians mostly don't get offered it. Why would that be if it works conveniently for the patients?
Which goes back to my previous comments re businessesIt's harder to handle. Our trucks have to have a special tank on board to carry liquid for refilling the base units. Refilling a base ties up the service rep. for a while too, whereas dropping off cylinders is just a delivery for the most part.
We truly believe in providing the solution that is best for a given patient so are willing to put in the effort. Other providers who are more focused on delivering a product rather than a service see it as a cost that they don't want.
That certainly makes a difference. I'm not sure what AB's rules are around O2 - and honestly the mess that our health care is currently in, I'm sure the providers wouldn't know eitherOne thing I didn't mention is that the payment from Ontario's home oxygen program is the same no matter how we deliver the service, so liquid is covered in Ontario. Oxygen is licensed and regulated as a drug, though, so is not covered under the Canada Health Act as it stands, therefore I am not sure what other provinces do. We charge private pay patients (people whose doctor thinks they need O2 but whose test results don't meet program criteria) the same as we charge the government.
We looked at acquiring a provider in Alberta years ago (pre-pandemic) but it never came off. The owner was nice. I met with her a couple times to talk about our systems and how they might fit in on that front.That certainly makes a difference. I'm not sure what AB's rules are around O2 - and honestly the mess that our health care is currently in, I'm sure the providers wouldn't know either
Last and thankfully waking up at home. I was to have been waking up in a hospital this morning in order to have an operation at around 10 am, but the surgeon postponed it till late May