You just never know
Blip, blip, blip....
This happened to me once with a VHS tape and I never did get the darn thing out, ended up tossing the player and getting a new one.
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Maybe you can return the laptop to the library, and let THEM deal with it. It's THEIR DVD that's causing all the problems, after all......
Crossing my fingers the DVD will want to reappear on its own so I don't have to take my laptop anywhere.
Gravity could work on it.