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The system is stuck and should all be resolved in 24 hours twice in a week? Sounds to me like making excuses. Hope things work out this time.
 
Mendalla said:
The system is stuck and should all be resolved in 24 hours twice in a week? Sounds to me like making excuses. Hope things work out this time.
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They are getting ridiculous to deal with. Anyway, I won't know for sure till I turn my TV on and it's blank, and I get my next bill. And again, Telus is supposed to take cancellation requests "very" seriously. :P
 
They grow up so fast. Was chatting with Little M last night about technology he uses that my team might be adopting. Wow.
 
Mendalla said:
They grow up so fast. Was chatting with Little M last night about technology he uses that my team might be adopting. Wow.
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Was talking with a retiree today in the hospital that was discussing some failed technology that companies I was involved in experienced failure but wouldn't admit to it ... so crap continues even if powers deny it ... vast contrariness like Satyr ... free market mules?

Expect density ... little clarity until all-there-is collapses ... the hole thing must go as hollow intent ... bubble of a dream!
 
She arrived at 8:15 AM...We spent time in the garden and kitchen, she trounced me in both Scrabble and Clue, watched a movie, ate lots, she gave me a mani/pedi, and we shared lots of stories and fun...and I took her home at 4:30 PM. :)
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Yeah, definitely starting to feel like late August here. Will get a high below 20 for the first time in a while next week, or so they are forecasting.
 
So, still no confirmation that the TV cancellation has gone through. On the other hand, I received 3 calls from Telus salespeople yesterday offering me upgrades to my TV service for a great rate (which incidentally was more than I would have been paying anyway).
 
BethAnne said:
So, still no confirmation that the TV cancellation has gone through. On the other hand, I received 3 calls from Telus salespeople yesterday offering me upgrades to my TV service for a great rate (which incidentally was more than I would have been paying anyway).
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FYI, Internet companies in Canada including Telus, have to follow " the Internet Code" since January 2020.....it might be to your advantage to look it up. Also there is a number to call ( Commission for Complaints for Telecom Services---CCTS) if Telus or any Provider does not operate within that code.
The code states that they have to complete the request to cancel within one day....if you have a contract though you may have to pay some fees to get out of it, depending how much time is left on the contract.
 
Waterfall said:
FYI, Internet companies in Canada including Telus, have to follow " the Internet Code" since January 2020.....it might be to your advantage to look it up. Also there is a number to call ( Commission for Complaints for Telecom Services---CCTS) if Telus or any Provider does not operate within that code.
The code states that they have to complete the request to cancel within one day....if you have a contract though you may have to pay some fees to get out of it, depending how much time is left on the contract.
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off contract at the time I phoned first and didn't have the new contract yet as they wouldn't let me sign up for one the day the old contract expired.
 
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