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Him or his executive assistant, I wonder. I looked him up and he's been there a long time for a CEO in this day and age. Could be around a while yet, too, given he's not much older than me and C-suite types often hang on past 65.
 
Him or his executive assistant, I wonder. I looked him up and he's been there a long time for a CEO in this day and age. Could be around a while yet, too, given he's not much older than me and C-suite types often hang on past 65.
Which ever it was, I got a response. That said, I still have not been contacted "immediately" to have this resolved yet.
 
My sister had issues with CIBC in January. She emailed their CEO and the issue got resolved quickly. We also believe the guy who was the problem got his hands slapped.

I had issues with Rogers last year. This is the oversight organization where you can complain too.

 
Song and dance that is life how it gets over us ... disdaining it's counterforce as rest point! It is also a sign ... of something other is still ... out there? That Ova look ...
 
There are days when being an adult really, really sucks!

Yesterday I was trying to get the gas and power accounts put in my name (as still in dad's) - all that did was create massive added hassle and expense for me (which I can't afford to pay right now). I was already feeling sick but I think the extra stress made it worse so I was in bed after lunch and missed a call from Telus. They are supposed to phone back today.
 
Utilities can actually be the worst to deal with sometimes. I haven't had to deal with much weirdness from them recently and even swapping out my gas meter actually went fairly smoothly but I've had my issues with them, too. You would think that changing the name on an account wouldn't be that much hassle as long as the account was paid up and in good standing.
 
Utilities can actually be the worst to deal with sometimes. I haven't had to deal with much weirdness from them recently and even swapping out my gas meter actually went fairly smoothly but I've had my issues with them, too. You would think that changing the name on an account wouldn't be that much hassle as long as the account was paid up and in good standing.
You'd think. Almost as bad as when I tried to get the County to change the water bill to my name and they insisted they had to turn off my water for 48 hr and set up a new account. I agreed to the new account but I pitched a fit about them shutting off the water so they didn't.
 
Why would they have to shut it off to change the account? Sounds like an old system where there's some kind of hardcoded link to the meter or something. Are the others pulling similar BS?
 
Why would they have to shut it off to change the account? Sounds like an old system where there's some kind of hardcoded link to the meter or something. Are the others pulling similar BS?
they didn't have to so not sure why they said they did.
power is making me create a new account and I have increased fees and such because of that.
still waiting for the gas company to get back to me.
 
Can't grandfather you in, eh? That might be a system limitation. New accounts have to be setup a certain way. Bummer.
even though I've been the person paying the bill on time for the past 6 years. Big time bummer

at the end of the call he asked if I had any other names to add to the account. Why didn't he just add my name to dad's and then we delete dad's name in a month or so?
 
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even though I've been the person paying the bill on time for the past 6 years. Big time bummer

at the end of the call he asked if I had any other names to add to the account. Why didn't he just add my name to dad's and then we delete dad's name in a month or so?
LOL. They would probably say they need dad's permission, to which you could respond that you'll happily arrange a seance. To my mind, it should be enough to have evidence that (a) you father is deceased (death certificate would take care of that) and (b) you are now the registered property owner. However, my mind tends to be a bit too straightforward for bureaucrats. In fact, why is there system not keyed on address or something with owner as a related record that can be attached so they could just remove him and add you? Again, too straightforward, I guess.
 
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