- Reaction score
In the PC chain, Galen Weston has varying degrees of control over managers and franchisees (the NF chain). My boss is all about safety. He keeps an eye on the door. During really slow periods (not as predictable as before), he just keeps an eye out. But as soon as there's any suggestion of "busy-ness", there's staff on the door. If you let too many people in, you end up with unfixable congestion at the checkouts.